Frequently Asked Questions
D-WAY Housing Solutions
“Find answers to common questions about booking, check-in, and more.”
Q1: What type of housing does D-Way Housing Solutions provide?
D-Way Housing Solutions provides professionally managed, furnished residential housing. Our properties are designed to support short-term and extended housing needs through structured placements and direct inquiries. We are a housing solutions provider, not a vacation rental or hospitality company.
Q2: Who do you serve?
We support a range of housing needs, including:
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College and graduate students
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Traveling professionals (including healthcare and contract workers)
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Veterans and transitional placements
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Individuals receiving SSI or fixed-income assistance
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Private-pay residents
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Agency and institutional referrals
All placements are subject to availability and review.
Q3: What areas do you serve?
We currently provide managed housing in:
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Winston-Salem, North Carolina and surrounding areas
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St. Louis, Missouri
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New Orleans, Louisiana
Our housing model is designed to expand into additional markets.
Q4: Is this short-term rental housing or long-term housing?
Our housing model supports flexible-term placements, which may include short-term, mid-term, or extended stays depending on availability and placement type. Length of stay is determined during the inquiry and review process.
Q5: How do I request housing or submit a placement?
Individuals and referral partners may submit a request using our Housing Inquiry & Placement Request form.
Submission of an inquiry does not guarantee availability or placement. All requests are reviewed prior to approval.
Q6: Do you accept referrals from agencies and organizations?
Yes. We work with referral partners including case managers, universities, healthcare coordinators, veteran organizations, and community-based programs. All referral-based placements require submission of our Referral Partner Intake Form for review.
Q7: What payment types do you accept?
Accepted payment arrangements may include:
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Private pay
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SSI or fixed-income payments
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Approved third-party or program-based payments
Payment terms and responsible parties are confirmed during the placement review process.
Q8: Does D-Way Housing Solutions provide supportive services or supervision?
No. D-Way Housing Solutions provides housing only. We do not provide clinical care, case management, supervision, or supportive services. Any external support services remain the responsibility of the referring organization or resident.
Q9: Are residents screened?
Yes. All placements are reviewed to ensure alignment with housing availability, property standards, and community expectations. Screening processes may vary depending on placement type.
Q10: Are your properties furnished?
Yes. All residences are furnished and professionally managed. Furnishings and amenities may vary by property and placement type.
Q11: Are utilities included?
Utilities are typically included; however, details vary by property. Utility inclusion is confirmed during the placement or inquiry process.
Q12: Are unit numbers or addresses publicly listed?
No. Unit-level identifiers and specific addresses are maintained internally and are not publicly disclosed.
Q13: Is placement guaranteed once an inquiry is submitted?
No. Submission of an inquiry or referral form does not guarantee availability or placement. All requests are reviewed prior to approval.
Q14: How do referral partners submit a placement request?
Referral partners should complete the Referral Partner Intake Form, available on our website or by request. Our team will review the submission and follow up regarding availability and next steps.
Q15: How quickly does D-Way respond to inquiries?
We aim to respond to inquiries within 1–2 business days, depending on volume and availability.
Q16: How do you maintain property standards?
All properties are professionally managed with ongoing maintenance coordination and clear housing standards to support a safe, respectful, and well-maintained living environment.
Q17: How can I learn more or start the process?
To request housing availability or submit a placement inquiry, please visit www.dwayhousing.com and complete the appropriate inquiry form.